Read the service bulletin we issued to mid-drive ebike customers in July 2022.
We're posting this copy of the bulletin in case any riders who purchased a Proxima or Sirius BEFORE 7/1/2022 did not receive their mailed copy or other communications from us or their Vvolt dealer.
All Proxima, Sirius or Centauri bikes purchased after 7/1/2022 are NOT affected by this service bulletin.
All of our models come out of the box as Class 1 Electric Bikes, with pedal assistance up to 20mph. This is the least restricted category in most states and localities, and Class 1 ebike riders are welcome to use bike lanes, multi-use paths and even certain off-road trails in most areas.
Not only that, they’re still pretty darn fast! As an example - if a rider was riding at max assist speed (or even slightly faster) on level ground, they could make a 5-mile trip in only 15 minutes.
Before we even finalized the designs for our first ebikes, we were planning our packaging. We’re committed to making everything about ebike ownership easier. So when it comes to unboxing we knew there was a better way than the “some assembly required” method that dumps a pile of parts and a few wrenches at your feet, asking that you become a bike mechanic prior to your first ride.
With lots of competing information out there, it can be hard to sort out what sort of ebike motor system might best fit your needs.
Luckily, we are a brand making quality ebikes with both mid-drive and rear hub motors; so we’re well positioned to give you some unvarnished pros and cons of both systems.